Restaurant diners can rate and review restaurants on Resy, Open Table, and other platforms, but shouldn't it be a two-way street? If a customer can write a negative restaurant review without verification, shouldn't a restaurant be able to review customers who are rude, late, no-show, cancel constantly, or...
Darron Cardosa, also known as the Bitchy Waiter, is the voice of restaurant servers. His decades-long career in the restaurant industry and his very active social media presence have made him an expert on all things service related. He says out loud what other servers wish they could say.Darron Cardosa is a food service professional with over 30 years of restaurant experience.
Over the last 15 years, he has written more than 1,500 articles and blog posts, each and every one about the food service industry. He has written for Food & Wine, Plate, the Washington Post, and others. Darron has been seen on NBC's the Today show and CBS Sunday Morning discussing the service industry.
They’re also unverified, meaning they can say whatever they want and no one will know if it’s fact or fiction. Did it really take 20 minutes for the server to bring drinks or did it just feel that way? Maybe it’s time restaurants got to review customers.Clearly there will never be a version of Yelp where restaurant staff can log on and complain about how their customer didn’t smile enough or they asked for water and then never drank any of it.
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