Mangers started off their response by 'I would normally thank customers for leaving a review, even if it is a bad one, but not on this occasion'
Managers of a quiet Preston restaurant have hit back at a customer who left a scathing review of its roast dinners and service, revealing the misguided review left its staff in tears due to its 'untruths'.
One person wrote: "Was fortunate enough to receive some vouchers for Maxy House. The premises were spotless and the staff were so helpful, polite and accommodating. We ordered the Korean buttermilk chicken burger with kimchi slaw. Absolutely amazing. My fiancée got the chicken shwarma and my son got the big guy breakfast. All plates polished off. AMAZING!!! Cassy was our waitress and she was brilliant. Real nice down to earth girl.
However amongst those positive reviews is one that stands out for it's scathing write up after a recent visit. One person who visited Maxy Farm for Sunday lunch said that the menu options, prices and service were not good enough. "The message back from chef was ‘no she was far too busy, someone else in the party would have to do it... Oh that will be the vegetarian then will it... incredible. My advice, avoid Sunday Lunch the small portion was still charged at £15. Maybe okay for a coffee and a cake midweek but no more than a café."
"On a Sunday afternoon we do only sell Roast Dinners. A concept which has proved highly successful. We offer three kinds of meat and a vegan/vegetarian option which we change every week so to not be boring. This week was a Mediterranean Veg parcel in Filo Pastry, and we had a few customers asking if we had the Wild Mushroom & Mixed Nut Roast on from the previous week. People who clearly don't think we are in the 90's.
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