Residents at a Jacksonville apartment complex claim they lack heat during freezing temperatures, while management says units have access through various heating systems during $14M renovations.
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Augustine for training exercises to enhance effectiveness– Some residents at Hollybrook Homes apartments in Jacksonville’s Lackawanna neighborhood say they’re living without heat, which comes as near freezing temperatures continue across Northeast Florida.During a visit to the property, several residents could be heard shouting “We don’t have heat!” as our crew approached the administration office. One resident, who agreed to share their story but asked to remain anonymous, described living without heat for an extended period.According to SBV Real Estate, renovations at the complex began in December 2024.“As far as we are aware, all apartments continue to have access to heat either through the newly installed systems, through the old units, or through temporary units. As part of a roughly $14 million renovation to dramatically improve the property for all residents, a new AC/Heating system will be installed in every apartment. The comfort and safety of our residents are paramount, and we take their concerns seriously. If any residents need assistance operating their in-unit system or feel heat levels are inadequate, our teams respond promptly to assess and address the situation.”“Some of us can’t afford to get to and from where we need to get extra blankets or sheets, some of us don’t have relatives up here. My child covers up with every quilt and blanket that I have in the house.” The resident explained that limited financial resources and a lack of alternatives have left them with few options.“It’s not even for me – if I lived by myself, I wouldn’t have a problem. I could survive it, but my children get sick easily,” the resident said. News4JAX spoke with a local physician who said multiple families from the complex have brought in kids feeling under the weather. They said young children are particularly vulnerable to the cold, but encouraged families to make sure they keep themselves safe as they try to heat their homes.Chris Will Chris Will has joined the News4JAX team as a weekend morning reporter, after graduating from the University of Florida in spring 2024. During his time in Gainesville, he covered a wide range of stories across the Sunshine State. His coverage of Hurricane Ian in southwest Florida earned a National Edward R. Murrow Award.Chris started in 2024 and is one of the youngest members of the News4JAX team. After graduating from Fletcher High School, Chris continued his passion for videography by capturing high school sports. Chris hopes to continue elevating his skills so he can serve the community to the best of his ability.Couple shares warning after falling for fake Facebook Marketplace listingTeen wrestler begins long road to recovery after suffering sever spinal injury during matchMeet Tilly: A Sweet Pup in Search of a Loving HomeVaccine opt out expansion sought amid reports of Northeast Florida measles casesBartram Trail star Avery Hartley leads Varsity 4 All-News4JAX girls XC teamBeachside's Sofia Rivera leads Varsity 4 All-News4JAX girls golf teamQuestions raised after pediatrician says public not alerted quickly to 2 local measles casesJudge orders woman accused of punching trooper, kicking ICE officer be released on bondSplit Happens Ep. 7: Navigating fear and anxiety during divorce with Sasso Guerrero & HenderliteCold snap coming to Northeast Florida, Southeast Georgia
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