Protecting confidential company information can increase employee stress, but also help them find meaning in their work.
Keeping an organizational secret can affect employees in two key ways. On the one hand, it can negatively impact well-being. Employees often feel cut off from others and feel unable to share important aspects of their work life, leading to increased stress and diminished daily satisfaction. On the other, secret-keeping can elevate well-being by instilling a sense of status and purpose.
To mitigate the negative impacts of organizational secrecy and harness its potential benefits, managers and organizations can adopt several key strategies: leaning into the shared experience of secret-keeping to create bonds between employees; reframe secrecy to emphasize its positive meaning; justify the need for secrecy via clear and transparent communication; and support employee well-being, particularly around stress and loneliness.
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