Agencies haven't trained staff on the technology or imposed policies to protect civil rights.
A U.S. Customs and Border Protection officer checks a passenger arriving on an international flight using facial-recognition technology.
Only three agencies — HSI, the Marshals Service and the Secret Service —had policies or guidance for using the technology that specifically addressed civil rights and civil liberties, the report said. The Secret Service largely halted its use of facial recognition in April 2020. "DHS remains committed to embedding and enforcing privacy, civil rights and civil liberties protections, and enhancing transparency, in all DHS activities and programs, as appropriate," the department said in a letter to the GAO.
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