Customers booking rental cars online are being given electric vehicles instead of the ones they selected, causing inconvenience and confusion.
Rental car customers are receiving electric vehicles instead of the ones they signed up for, causing inconvenience and confusion. Some customers lack experience driving or charging electric cars, leading to major headaches.
This issue has been reported by customers who booked generic rental cars online through major U.S. rental companies. Complaints have also been made on review sites and social media.
Rental Cars Electric Vehicles Inconvenience Confusion Customer Complaints
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