Rebecca Ferguson, a former runner-up on The X Factor, has criticized ITV after the UK broadcaster failed to investigate her “traumatic” experience on the Simon Cowell entertainment show…
Ferguson said she was subjected to an “abuse of power” in being required to sign a management and recording contract to compete on the show at the age of 23.season that gave rise to One Direction. At the time, the show was at the height of its powers and was watched by millions of viewers in the UK.
Ferguson said ITV COO Sarah Clarke responded to her allegations and apologized for her experience. ITV and Ofcom declined to investigate further, however. ITV said: “In our correspondence with Rebecca we stressed that the welfare of participants is of the highest priority at ITV as reflected in our Duty of Care Charter and the detailed guidance, introduced in 2019, we now have available for all producers, to ensure that the welfare of participants is adequately safeguarded on all our programmes.
The company added: “ITV is committed to having in place suitable processes to protect the mental health and welfare of programme participants. We have continued to evolve and strengthen our approach, and we expect all producers of commissioned programmes to have in place appropriate procedures to look after the mental health of programme participants as well as their physical safety.
“Those processes and procedures will differ from programme to programme, to ensure that the welfare of all participants in ITV programmes is appropriately safeguarded.
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