Research shows that workers rarely call out unethical behavior or even just operational problems, in large part because they fear serious consequences.
First there was the “great resignation,” in which record numbers of workers were quitting their jobs. That coincided with a flurry of unionizing efforts at major U.S. companies, including Starbucks and Apple. Most recently, you’ve probably heard about “quiet quitting,” an often-misunderstood phrase that can mean either doing your job’s bare minimum or just not striving to overachieve.
Colleagues who study whistleblowing likewise find that only a fraction of people who see serious wrongdoing take sufficient action to get it stopped, while others have documented how rarely workers say anything when they witness microaggressions. Starbucks workers have unionized over 200 locations in the past year or so. Andrew Lichtenstein/Corbis via Getty Images
As I describe in my 2021 book “Choosing Courage,” there are four common fears that keep people from speaking up or being completely honest when they do:
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