Hundreds of thousands of passengers waiting for refunds could claim compensation for lost interest from Qantas.
Qantas could be forced to compensate passengers who lawyers say were misled into using flight credits when they should have been entitled to cash refunds, as well as pay interest on money customers have been unable to access for up to three years.
Qantas was forced to cancel $2 billion worth of flights booked during the pandemic period and has since returned more than $1.2 billion. At its half-year results, Qantas said it still had $800 million in unclaimed credits, and it has since said $400 million belonging to Australian customers is yet to be claimed.
But Mr Paull said Qantas could have already returned the money to customers and the significant lag in time has only made the job more difficult.
United States Latest News, United States Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Qantas accused of misleading conduct over advertising flight own sales staff could not findAirline denies misleading conduct after customer was unable to find flight to London for advertised $2,455 return price
Read more »
Live: Class action lodged against Qantas over COVID flight cancellations — The latest news with The LoopThis morning's news, as it happens.
Read more »
Will Qantas flying the Yes flag sort the nation’s heavy baggage?Big corporates like Qantas believe supporting the Voice will work for them. It’s good business. But will corporate support work for the Voice?
Read more »
Will Qantas flying the Yes flag sort the nation’s heavy baggage?Big corporates like Qantas believe supporting the Voice will work for them. It’s good business. But will corporate support work for the Voice?
Read more »
Will Qantas flying the Yes flag sort the nation’s heavy baggage?Big corporates like Qantas believe supporting the Voice will work for them. It’s good business. But will corporate support work for the Voice?
Read more »