Qantas called it the "most comprehensive change we're doing to the boarding process for over a decade".
is set for a shake-up in a move the airline calls the "most comprehensive change" to the boarding process in more than a decade.
Qantas Domestic CEO Markus Svensson said the "Australian first" was the "most comprehensive change we're doing to the boarding process for over a decade". The change is rolling out in Brisbane from today, followed by Perth from June 10, Melbourne from June 17 and Sydney from June 25.Qantas Domestic CEO Markus Svensson said it was the most comprehensive change we're doing to the boarding process for over a decade".
But even he acknowledged the complicated system, boarding alternate rows in order from window seat to aisle seat, was impractical in the real world because of its reliance on every passenger being ready to board at exactly the right time. Southwest Airlines in the US has taken changes to the boarding process a step further – or backwards, depending on how you look at it – by leaving travellers to pick their own seats once they get on the plane.
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