Just 36% say they are satisfied, with waiting times and lack of staff key concerns.
The public said it was taking too long to get a GP appointment or hospital care, and there was not enough staff.
The fall in satisfaction was widespread across all age groups and income groups, with political party support having no bearing. More people - 41% - said they were dissatisfied than satisfied. The findings of the survey, carried out by the National Centre for Social Research in England, Scotland and Wales last autumn, have been published by the Nuffield Trust and King's Fund think-tanks.Dan Wellings, senior fellow at the King's Fund, described them as "extraordinary".
"People are often struggling to get the care they need. These issues have been exacerbated by the extraordinary events of the past two years, but have been many years in the making following a decade-long funding squeeze, and a workforce crisis that has been left unaddressed for far too long."
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