Professional Services Firms Face New Sustainability Challenge: Serviced Emissions

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Professional Services Firms Face New Sustainability Challenge: Serviced Emissions
Serviced EmissionsSustainabilityProfessional Services
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The concept of 'serviced emissions' highlights the significant impact professional services firms have on their clients' environmental footprint. These firms are now tasked with understanding and mitigating their role in driving emissions, presenting both a challenge and an opportunity for leadership in the sustainability space.

Professional services firms, encompassing consultancies, law firms, and a range of similar companies, are entering a crucial stage as a new concept gains traction: ' serviced emissions .' Corporate sustainability has traditionally focused on heavy industries such as energy, transport, and manufacturing.

While these industries are significant contributors to greenhouse gas emissions, the concept of serviced emissions sheds light on the impact professional services firms have on their clients' operations and, consequently, their emissions. This seemingly technical definition places professional services firms in the spotlight, prompting them to reevaluate their role in the sustainability landscape. Conventionally viewed as behind-the-scenes 'enablers' of their clients, these firms now grapple with a new strategic imperative: understanding how their activities influence their clients' operations and emissions. The lens of serviced emissions offers a powerful framework for both understanding and addressing this impact. UN working group co-chairs Ranjita Rajan and Alexis McGivern emphasize that this concept highlights both the risks and opportunities professional service firms face. On one hand, a firm may contribute to substantial emissions by enabling its clients' activities. On the other, these firms possess the power to accelerate the global net-zero transition by aligning client advice with 1.5°C goals. Current corporate net-zero guidance often overlooks emissions resulting from professional services. Therefore, the concept of serviced emissions presents a unique opportunity for these firms to leverage their influence and guide clients towards sustainable practices, creating a 'springboard' for leadership. The UN working group illustrates the potential impact by detailing the experience of a leading global advertising agency that discovered the emissions from their top 20 clients were over 4000 times higher than their operational emissions. To seize this opportunity and drive real change, professional services firms can take four key steps: partnering with clients on their sustainability journeys, using their voice to influence policymakers and create a conducive environment for sustainable business practices, measuring and disclosing serviced emissions, and developing innovative solutions to minimize their clients' emissions. By embracing this new paradigm, professional services firms can not only future-proof their businesses but also become instrumental in driving the global transition to a sustainable future

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