Empty shelves and freezers left behind by panicked buyers worry the next shopper who can't find what they need – triggering more anxiety.
Shoppers decide to brave crowds
"Fear typically makes people want it now,'' says Suketu Gandhi, partner and leader for digital supply chain at Kearney, a global strategy and management consulting firm."And deliveries are experiencing delays." "Y2K. That was about it," Haze said of the frenzied shopping that occurred when some people feared systems would go awry at the dawn of the new century. Now, the store is having to restrict the number of paper products and bottled water customers can buy."We are the only one left in Waukesha with toilet paper, so that's why everybody is here."“I’ve never seen anything like it,” says Christine Chan of Los Angeles. “I’ve never had to wait in a line to get into Costco.
Meanwhile, customers at a Target in Manhattan Beach, California were having trouble getting their hands on a shopping cart. And in Red Bank, New Jersey, thirty people were lined up outside Lou Scaduto Jr.'s Super Foodtown grocery before it even opened. Some retailers are steering items to locations with the worst shortages, and even limiting purchases to make sure there's enough to go around.
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