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"We have violated the law. For the last 15 years, the law was to break even. In order to do that, you have to evolve your service … That's what we're in the process of doing," DeJoy told Federal News Network."It should have been us 15 years ago. We had this in the bag, and we blew it." The Postmaster General admitted that because there are so many moving parts to his 10-year DFA plan, it doesn't always go exactly to plan. For instance, the USPS in-sourced its logistics work from third-party contractors at several Surface Transfer Centers last quarter, which DeJoy said brought 1,000 jobs into the agency that it had previously contracted out.
"There were mistakes and there were events, and there is positive action, and there are things that could go faster. I don't run away from that," DeJoy said.
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