The SA Post Office (Sapo) said on Thursday it was working hard to revive its public image, improve its credibility locally and globally and help drive profitability.
Sapo's new chairperson, Colleen Makhubele, said after the board’s appointment in October 2019 it found an organisation that had been losing money for a decade. A qualified audit report was also not being adequately addressed.
She said Sapo would engage in strategic public-private partnerships to build a technology-centred provider of postal services, e-commerce and financial services. “Our platforms access the entire SA and rest of Africa and we understand our customer base and their buying and delivery patterns.Makhubele said since the Post Office took over payment of SA Social Security Agency grants, there was no month that beneficiaries had not been paid.
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