Lawyer Rodric Williams and other top Post Office officials rebuked questions about flaws in the Horizon system.
lawyer has said there was a “bunker mentality” among staff in relation to the media’s coverage of the Horizon IT system and subpostmaster's distrust of it.Horizon InquiryIn the email, Mr Wallis asked when was the last time the Post Office did any research into how satisfied subpostmasters were with the Horizon system.
Mr Williams was asked if it was his view at the time that “subpostmasters could either use Horizon or leave,” to which he replied "yes."“Not necessarily,” he said, "it is the system that is used across many thousands of branches, and I think tens of thousands of terminals. That is the system the Post Office provided."
He told the inquiry there was a “bunker mentality” among the organisation’s staff in relation to the media’s treatment of Horizon. In 2015, Mr McCormack wrote to Post Office CEO Paula Vennells warning her that he had “clear and unquestionable evidence of an intermittent bug in Horizon that can and does cause thousands of pounds in losses to subpostmasters”.
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