Emmy-nominated journalist Christel Bell comes to KNXV after spending several years at WDAF in Kansas City as the main anchor.
As Arizonans brace for the summer heat, it’s important to remember that as a tenant you have the right to have safe liveable conditions, and property owners have a responsibility to maintain their rental units.
Julie Bordelon serves as the Human Services Program Coordinator. She says people know they need to pay their rent on time, but there’s so much more under the act that tenants aren’t aware of.“If there’s a problem with your HVAC, you still have to pay rent,” explained Bordelon. If the property owner does not act, you can reach out to the city’s landlord-tenant program for help.
“As soon as we receive the complaint, we are making those calls, as long as the tenant is available, we will be out there the same day,” said Vasco, describing the process if someone reports broken air conditioning. “The biggest thing that we find is that tenants often don’t communicate with their landlord or their property managers because they’re not quite sure how to contact them,” said Bordelon.
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