Philippine Airlines (PAL) has apologized to Vice Ganda after the 'It's Showtime' host aired his frustrations about the alleged overbooked flight.
MANILA, Philippines — Philippine Airlines has apologized to Vice Ganda after the "It's Showtime" host aired frustrations about the alleged overbooked flight.
"Sistema nyo na ba talaga ang overbooking @flyPAL??? Alam nyo ba kung gaanong stress ang idinudulot nyo sa pasaherong di nakakasakay sa binook at binayaran nyang flyt? May damdamin pa ba kayo ng malasakit para sa pasahero? Pera pera?" he added. “THE FLIGHT WAS OVERBOOKED AND MY SEAT WAS GIVEN TO ANOTHER PASSENGER”.
"We were able to retrieve your booking details, and we are already in the process of investigating the issue with our Bangkok station. "As a result, you were among the passengers offered a seat downgrade to economy class, a decision made to ensure safety and the operational integrity of the flight. "Your feedback is invaluable, and we are dedicated to improving our communication and services for the benefit of all our passengers. If you have any further concerns or suggestions, please do not hesitate to reach out to us directly.""Hindi yan ang sinabi sakin sa counter! Ang sabi ng staff 'THE FLIGHT WAS OVERBOOKED AND MY SEAT WAS GIVEN TO ANOTHER PASSENGER.
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