Petco, a pet products and services franchise, confirmed a data breach where customer information, including sensitive personal details, was unintentionally made accessible online due to a setting error in one of its applications. The company has taken steps to correct the error, notified affected individuals, and is enhancing network security. Customers affected will receive complimentary credit and identity monitoring.
Petco , the pet products and services franchise, confirmed that customer information was "inadvertently" made accessible online.The company said once they were made aware of the issue, it "took immediate steps to correct the error.
" A setting on one of the company’s applications made certain Petco files available online, a company spokesperson said. "We recently identified a setting in one of our applications which inadvertently made certain Petco files accessible online. Upon identifying the issue, we took immediate steps to correct the error and began an investigation. We notified individuals whose information was involved and continue to monitor for further issues. We take this incident seriously. To help prevent something like this from happening again, we have taken and will continue to take steps to enhance the security of our network."Personal information including Social Security numbers, driver’s license numbers, account numbers, credit or debit card numbers and even birth dates were involved in the breach, according to a TechCrunch report.Petco filed legal notices in California, Massachusetts and Montana following the incident. California Attorney General Rob Bonta shared a sample notice that was being sent to impacted customers on the California Department of Justice website. The company did not say how many customers were impacted. Customers who were affected by the breach will be given complimentary credit and identity monitoring services, according to the sample letter.For additional information, call 855-403-1819.
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