In travel chaos, flight crews get blamed, not paid
And three times, the flight attendant seated surly passengers, sorted overhead bins and absorbed the simmering — sometimes volatile — frustration of more than 70 travelers.The flight crew didn’t get home that day, and they didn’t get paid “because the boarding door never closed,” said Marivic, one of thousands of airline workers ensnared in the latest air travel fiasco.
They’re dealing with constant flight delays fueled by a changing climate’s weird weather and airline infrastructures that aren’t nimble enough to keep up. Meanwhile, the passengers they have to smile at and manage are paying higher prices forlugging more stuff to dodge predatory baggage fees and seething with pandemic anger.
during the holiday travel hell that upended trips for everyone, especially those using Southwest Airlines.“I don’t think passengers realize that crew is subject to the same delays,” said Marivic, a 50-year-old flight attendant whose home base is Arlington. She asked that I withhold her last name and airline so she doesn’t get in trouble for speaking out.
“And they’re not alone,” Nelson said. “We’re holding our breath,” expecting more disasters from other airlines that invested similarly.Let’s be real: airlines have been taking advantage of passengers and front-line crew for years now.
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