Steep cleaning fees? Ridiculous chore lists? Who cares? Apparently, people still love Airbnb.
Yet Airbnb's reputation appears to have weathered the storm, according to one consumer survey.
The survey asked 5,000 respondents representing all US consumers over the age of 18 to rank their views of brands such as Airbnb on a sliding scale equal to or between"very favorable" and"not at all favorable."Jordan Marlatt, a tech analyst with Morning Consult, said that because his team conducts the survey every month, he is able to track how consumer sentiment ebbs and flows.
The concession to guests may have not been necessary. Morning Consult data shows that Airbnb's core demographic of regular short-term travelers has not budged on its willingness to book with Airbnb.
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