The DWP is recruiting 1,000 new agents to review existing Universal Credit claims for errors
Work and Pensions Secretary Mel Stride MP has said fraud in the benefits system has fallen 10 per cent since the implementation of a new £613 million plan to fight fraud in the welfare system in May 2022. He explained how benefits provide “a safety net for vulnerable people, but nobody should be allowed to abuse it”.
The latest national statistics confirm in the last year fraud and error rates in 2023 fell to 3.6 per cent from 4.0 per cent , with Universal Credit losses falling from 14.7 per cent to 12.8 per cent . “We’re continuously improving our systems to keep up with fast changing criminal tactics with new measures such as recruiting 1,000 new agents to identify errors in existing Universal Credit claims, bolstering our counter fraud team by 1,400, investing in a package to further enhance our data analytics, improved customer communication and expanding our capacity to tackle economic, serious and organised crime.
More than 20 million people across Great Britain are claiming State Pension or benefits from the DWP to help with the additional costs of day-to-day living. But the UK Government has been clear that it will crack down on those exploiting the benefits system as they are stealing from those who most need help.
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