Ofcom has been urged to investigate the matter
Stockport residents have complained that they are "missing urgent medical appointments" because of postal delays, according to the leader of the council.
READ MORE: Scandal-hit housing association announces controversial new plans which could see tenants' powers removed Ofcom announced it was investigating Royal Mail's performance in May this year after its postal service fell short of its delivery targets. "We take quality of service very seriously, and if we determine that Royal Mail has failed to comply with its obligations, we may consider whether to impose a financial penalty.”
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