The underlying IT issue that crashed passport machines at international airports across Australia this morning has been resolved, however lengthy delays persist
"While the addition of staff has seen reduced delays at some airports, passengers are still encouraged to arrive at airports early to allow additional time for processing."
Earlier, Brisbane Airport Corporation spokeswoman Leonie Vandeven said 9000 departing passengers and 10,000 incoming travellers were caught up in the Brisbane international delays. She said the ABF had gone back to manual processing to clear the customs queues. "It was pretty blocked up," Mr Ilic said. "Everyone had to go get processed manually. Some people were pretty annoyed."
"Some people tried to skip the line by walking through the duty-free store, but they got told to go back.While services were being progressively restored following the system outage, there were still lengthy delays as airports worked through the backlog of outbound and incoming travellers.A Perth Airport spokeswoman confirmed the SmartGate machines in the airport were also affected, but it had not caused major delays.
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