Four people allege that they 'suffered severe injuries and incurred medical expenses' after they were stranded on the 'Harry Potter and the Forbidden Journey' ride
Four people allege that they "suffered severe injuries and incurred medical expenses" after they were stranded on 'Harry Potter and the Forbidden Journey'An exterior view of Hogwarts is seen during the 'Wizarding World of Harry Potter Opening' press preview at Universal Studios Hollywood.
Candlesticks float and hover above the riders aboard Harry Potter and The Forbidden Journey in the new Wizarding World of Harry Potter At Universal Studios Hollywood.They claim that due to the park's "negligence" they "suffered severe injuries, and incurred medical expenses and general damages in an amount to be proven at the time of trial,” according to the complaint.
The complaint accuses Universal of "failing to provide proper backups such as generators in case of a power outage; failing to properly maintain backups such as generators in case of a power outage; permitting rollercoasters to operate when power outages were occurring; failing to warn customers of rolling power outages" and "failing to implement policies and procedures to safely and timely remove customers from rollercoasters in cases of power outages.
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