The lawsuit alleges Hyatt failed to use reasonable care to keep the hotel in a safe condition which, the complaint claims, would have prevented Nico’s death.
"We booked our hotel to stay at a Hyatt, and we booked a Hyatt because we thought there'd be some safety standards there, you know? They preach and promote a family-friendly, safety-oriented hotel and the last thing you expect is a missing balcony window pane on the ninth floor.""In what world can a hotel have a glass pane missing on the 9th floor of a high-rise hotel?" he said."That's their safety.
"U.S. citizens traveling to and residing in Mexico should not expect public health and safety standards like those in the United States," the travel section of the site reads. As James and Anastacia fight for justice for their son, they continue to grieve the beautiful boy who brought so much love and light into their world.
"We're grateful for our time with him, but it's really hard," James said."Today is the 2nd anniversary of his death and we just came from the cemetery before we got here. It's awful." "He was a kind, loving, selfless child and he brought so much joy into my life and my husband's life as well," she said.
We contacted Hyatt Hotels for comment on this lawsuit and still haven't heard back. Nico's parents have filed a federal wrongful death lawsuit on his behalf. The attorneys we talked to today say this case could take years to resolve. Nico’s parents say they'll wait however long it takes.
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