Palomar Health Medical Group is still not saying what forced them to shut down their computer systems more than seven weeks ago. Patients told NBC 7 Responds…
NBC 7 Responds has been pushing Palomar Health Medical Group to address their patients’ concerns. In the meantime, Responds looked into what and when they were required to report about the cybersecurity incident Palomar Health Medical Group is still not saying what forced them to shut down their computer systems more than seven weeks ago. Patients told NBC 7 Responds they are still struggling to get medical attention.“It’s been terrible. I’ve been trying for over a month to make an appointment.
Other patients have reached out to NBC 7 Responds with the same frustrations. They said they’re upset with Palomar’s handling of the cybersecurity incident that in early May forced them to shut down their computer and phone systems. Since then, the medical group has been setting up appointments and filling prescriptions using a patchwork system.
On the federal level, if a breach impacts more than 500 patients, the HIPAA Breach Notification Rule requires health facilities to notify patients, the media, and the Department of Health and Human Services of the breach within 60 days. We checked the portal and didn’t see Palomar Health Medical Group listed, but we’re still within that 60-day window.“I want to continue on with my job.
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