Pain is in your head, insurer tells client SaturdayStar
Katyja Stewart has lost everything. Her job, her home, her car, and every cent she has saved since she started working.
She has been kicked out of her house, had to pull her children out of school, and even had to close her bank accounts. She now lives with her partner and relies on him to support them.Her problems began shortly after she submitted her doctor’s reports to the firm in 2015, confirming she had been diagnosed with fibromyalgia.
“The surveillance was mainly pictures of me doing everyday things - taking my children to school, going to dinner with friends, buying bread and milk from the garage, etc. FMI used these moments to insinuate I was lying about my illness.” “I was told to write down in a diary what I’m doing every hour of every day, which I thought was absurd to begin with. They discontinued payments again because they were not satisfied with my diary entries, and they felt I was not putting any effort into getting well enough to return to work.”
If FMI had not stopped payment, by 2017 she would have been fit to go back to work with the correct treatment and medication. Toerien said on submitting a claim in 2014, FMI began paying Stewart’s claim in good faith based on the medical information at that point.
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