Blizzard customer service’s responses have only stoked the fires for upset Overwatch players
Blizzard’s customer service is in hot water after a series of exchanges about Overwatch 2’s profanity rules caught the attention of the community and subsequently went viral. Apparently, profanity of any kind is considered against the hero shooter’s code of conduct, and if someone reports it, seemingly regardless of context, you will get banned. The Overwatch community isn’t thrilled with this new ruling, nor Blizzard’s customer service representative’s response.
Response to that tweet has been largely mocked for considering profanity inherently vulgar and for the flippant responses from customer service. One user said that Blizzard should be banning people who use slurs and send death threats over people using profanity, to which the customer service account responded in a since-deleted tweet: “Then report them, Joy.” As you can imagine, this was also not warmly received by community members, like streamer eskay.
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