Are you eligible?
Many people on prepayment meters, often the most vulnerable, have not received the Government discount that was paid out between October 2022 and March 2023.and Wales is eligible for a £400 discount, with those in Northern Ireland eligible for £600 under the Northern Ireland Energy Bills Support Scheme.
People on traditional prepayment meters were due to receive vouchers by text, email or post which they can redeem when they top up at the usual point. “But prepayment customers – often some of the most vulnerable – were paid in vouchers and millions remains unclaimed. Some customers didn’t receive them, others struggled to redeem them.
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