The girl was left with blisters in her mouth and on her lips and chin after the incident.
A woman in Oregon has accused McDonald's of negligence, alleging her 4-year-old daughter burned her mouth, lips and chin having been served hot water by the restaurant.
Having told the employee who took her bottle that she wanted ice with it, Dolbeer presumed the water would be cold. Given that the bottle is insulated, she did not gauge the temperature of the liquid when the bottle was returned. “I turn for a split second to set my wallet down and she just starts screaming bloody murder,” said Dolbeer. “It was a sound that as a mother, you know something is wrong.”
“The safety of our guests and crew are our top priority,” he was quoted as saying by Portland ABC-affiliated Katu News. “We are taking this claim very seriously and investigating this matter.”
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