The Australian Communications and Media Authority found that Optus failed to upload required customer information to the integrated public number database, leaving close to 200,000 mobile customers at risk. ACMA started its investigation after a compliance audit indicated Optus had failed to upload data via its outsourced supplier. ACMA member Samantha Yorke expressed concern over the potential harm caused by this non-compliance.
The Australian Communications and Media Authority found that Optus failed to upload required customer information to the integrated public number database, leaving close to 200,000 mobile customers at risk. The database is used in critical situations such as warning Australians of flood and fire danger. ACMA started its investigation after a compliance audit indicated Optus had failed to upload data via its outsourced supplier.
ACMA member Samantha Yorke expressed concern over the potential harm caused by this non-compliance
Optus Customer Information Database Risk Compliance Investigation Mobile Customers