OPINIONISTA: Driver’s licence renewal: Transport department’s Mr Fix should focus on his broken service delivery system

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OPINIONISTA: Driver’s licence renewal: Transport department’s Mr Fix should focus on his broken service delivery system
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Like several hundred thousand other Gautengers, my driver’s licence has expired. I’ve tried to book a slot to renew it, but finding an ANC staffer who has been paid their salary is easier than getting any kind of booking at a traffic department. A ...

weekly newspaper.

I caught his 702 interview with Mandy Wiener, where he was holding forth on the “platforms” this service is available on. One is web-based, the other in an app and two are good old email. So, I googled “request a slot” – expecting at the very least that someone in government had thought of buying a few Google ad words, before organic growth kicked off. I couldn’t even find the relevant government website, which luckily I already know.

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