One department store clerk’s thoughtfulness didn’t completely renew my hope in the world, but it sure helped.
Some of the best times in life are when a bad thing turns into a good thing. When frustration and disappointment transform into happiness. It’s not magic, though it seems magical. It can happen when someone you don’t even know steps up and does something nice.
The Metro train station was almost a mile from the hotel, but I figured I’d easily get a cab. At least I remember downtown D.C. used to be covered in cabs, almost as thick as lobbyists and consultants. Sadly, I discovered that cabs are nearly extinct, so I rolled along toward the hotel. I finally reached the hotel and figured I had two options: Get a physical therapy appointment for my sore arm or buy a new suitcase. Parting with a 15-year-old piece of luggage goes against my frugal nature, but I knew it would be cheaper than PT.
The first hurdle was that there were no price tags on anything. A friendly clerk saw me looking puzzled as I turned over every bag, searching for hidden price stickers. She explained that shoppers needed to carry the items to a tablet mounted on a stand in the center of the section to scan the barcode to get the price. One piece of luggage at a time. The pricing station did not move, only the luggage did.
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