OpenAI Fixes Major Outages in ChatGPT, API, and Sora

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OpenAI Fixes Major Outages in ChatGPT, API, and Sora
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OpenAI experienced major outages in its applications, including ChatGPT, due to an issue with an upstream provider. The company worked to fix the problem, and as of 6:30 p.m. ET, ChatGPT and the APIs were partially recovered, while Sora was fully operational. OpenAI apologized for the inconvenience caused to users worldwide.

OpenAI is working to fix an issue that caused major outages in its applications, including ChatGPT. A statement from the artificial intelligence company, posted on the social media platform X just after 4 p.m. ET Thursday, noted "most" of ChatGPT, the API and Sora were down. An error status page shows OpenAI identified an issue with high error rates on ChatGPT, the API , and Sora at 2 p.m. and began investigating.

OpenAI said the issue was caused by an upstream provider, which is a company that connects a local internet service provider's network to the internet. Two additional updates at 3 p.m. and 4 p.m. noted OpenAI was "continuing to work on a fix for issue." As of 6:30 p.m., ChatGPT and the APIs were partially recovered, and Sora was fully operational.

We're sorry for the trouble this is causing," the company wrote. "We’ve identified the issue and have started recovery. We hope to be back asap." Users around the world took to X to comment on the outages, with some noting the crash inhibited their ability to do research and complete school or work assignments.

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