Rival parcel businesses and some community post offices say they’re being unfairly treated by the government-owned company.
Australia Post is facing fresh calls for it to open up its “last mile infrastructure” and allow licensee post offices to enter commercial arrangements with other carriers, amid a wave of post office closures and complaints that a lack of competition is hurting the nation’s rural economy.
“We are a fierce competitor to Australia Post in Australia, and they have more than 85 per cent market share in the small business world, so they are a frankly a functional monopoly,” Chin Moody said. “The post offices want it; the posties want to keep their jobs so they’re not opposed to carrying more; the consumers definitely want it; businesses want it. It will encourage rural and regional economic development, so they want it. There really aren’t any losers,” Holgate said last year.
Sendle, founded in 2014, offers door-to-door parcel delivery and its primary customer base is the nation’s 2.5 million small businesses. The company is no stranger to public stoushes with Australia Post: it won a legal battle in 2017 over its slogan “Post without the office”. In a letter to the Department of Infrastructure, Transport, Regional Development, Communications and the Arts, Sendle says opening up access to last mile infrastructure can deliver a $1.5 billion net benefit over 10 years to rural and regional Australia.
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