Online users kept waiting for hours on airline website as Hong Kong ticket giveaway begins

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Online users kept waiting for hours on airline website as Hong Kong ticket giveaway begins
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The much-awaited lucky draw is part of the city’s “Hello Hong Kong” campaign, which will give away at least 500,000 airline tickets, with the first round targeting South-East Asian markets.

Visitors from South-East Asia hoping to register for a draw for free airline tickets to Hong Kong were forced to wait online for more than two hours on Match 1, as city-based carriers Hong Kong Airlines andwas paralysed by a surge in visitor traffic as the carrier rolled out 6,000 round-trip “zero-dollar” tickets to Hong Kong from Bangkok, Hanoi and Manila.

Hong Kong Airlines had earlier advised interested fliers on its Facebook page to plan their travel periods and sign up for its loyalty programme in advance, and prepare to pay for surcharges and taxes applicable to their “zero-dollar” tickets. The homepage of Cathay’s official website also required a wait of about three minutes when a Hong Kong-based Post reporter visited it at around 10am.

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