OnePlus got straight and admitted that OxygenOS 12 was a flop and promises to take user feedback into account for the release of OxygenOS 13.
recently reintroduced its online Open Ear Forums — an open discussion with 16 participants from its user fanbase. The OEF revolved around the upcoming introduction to OxygenOS 13. The company wanted to take direct constructive feedback and get a general idea of its users’ expectations.
It looks as if OnePlus is trying to rebuild the trust in its users and bring back the glory days when OxygenOS was loved by so many. During the OEF, it even went as far as to admit that “OxygenOS 12 did not launch to a standard that meets our own expectations or those of our Community.” Now, OnePlus is no saint when it comes to large tech companies, but not many have the courage to share their mistakes, especially ones that can be so damaging to their reputation. So hat tips to OnePlus here for being a good sport and actually caring enough to take responsibility.The 16 participants got an exclusive look at what OxygenOS 13 has in store, but all of that is unfortunately still under an NDA.
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