MyBroadband compared the length of the terms and conditions of prominent South African ISPs, and one ISP stood out for its very long document.
It will take over 2 hours to read through all the terms and conditions related to buying a broadband service from Mweb.
The Consumer Protection Act demands that companies use plain and understandable language in contracts and documents like terms and conditions .Most companies, therefore, have terms and conditions of thousands of words to safeguard themselves. It means that consumers seldom read these documents.It may seem silly to click accept without reading what you sign up for, but considering the length of these documents, it is no surprise.
We then calculated how long it would take to read through them, at an average reading speed of 130 words per minute. We found that Supersonic had the shortest total document length, while Mweb had the lengthiest terms and conditions.
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