When it comes to health, we love small and simple interventions that have significant impacts.
"This is especially important as patients recover from acute illness, as it reminds them that they have a medical home to which they can turn for support."
The text message system started with three check-in texts a week in the first week, going down to a single check-in text in the fourth week. The regular text question was"Is there anything we can help you with today?" with various responses given, such as"I don't feel well" and"I need help with my medicines".
Phone calls from nurses are often used to follow up with people who have recently left the hospital, but text messages promise to be quicker, simpler, easier to scale up, and more effective. And, they also come with some issues that a text messaging system could solve.
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