Off the Cuff: A Q&A with Neiman Marcus' Stefanie Tsen Ward

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Off the Cuff: A Q&A with Neiman Marcus' Stefanie Tsen Ward
Industry SectorsOpinionQ&A
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The interview series explores the career paths, current projects and next steps of those shaping the world’s best luxury brands.

“Off the Cuff” is a Q&A series from Luxury Daily exploring the career paths, current projects and next steps of those shaping the world’s best luxury brands.

My first unpaid job was helping my parents run their mom-and-pop ice cream shop in Garden City, Long Island, when I was nine. In my academic days and the early years of my career, this skill often manifested in analyzing data and solving challenges on a whiteboard or spreadsheet. If you take care of your people, your people will take care of your customers, and your business will take care of itself.The evolution of technology, particularly with advancements in AI, data utilization and the digital landscape, has transformed the luxury industry. Leaders must remain informed about these tools while ensuring they align with the brand’s core values and commitment to exclusivity.

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