Many long-standing customers pay more for broadband and mobile contracts than new customers do.
Telecoms regulator Ofcom has been urged to do more to help broadband and mobile customers who pay a "loyalty penalty" for staying with their provider.
A Citizens Advice survey of 3,087 UK people suggested up to one-in-seven may be paying a "loyalty penalty". Its findings suggested that those with the lowest incomes spent almost double the proportion of their income on telecoms, when compared to the highest earners.According to Citizens Advice, she signed up to a £30-a-month package which included TV, landline, broadband and international calls in 2006.
United States Latest News, United States Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
'Absolute nonsense': Mum's fury over £50 fine in Heaton Park ticket row'Absolute nonsense': Mum's fury over 'unreasonable' £50 fine in Heaton Park ticket row
Read more »
Squeaky toy-loving stray hoping to find home after almost 18 months in rescueDogs Trust Manchester are hoping to help Freddie find his happy ever after
Read more »
Top tips to keep luggage safe while travelling this summerNo one wants to worry about luggage being lost or stolen when enjoying their travels
Read more »
The moment vulnerable victim has bike stolen during theftPolice are asking for help in identifying the two men in the video
Read more »