NREL will primarily lead the effort to find solutions for how to triage EV charging reliability
) — a new collaborative effort between three U.S. Department of Energy national laboratories to rapidly solve complex EV public charging challenges. The ChargeX Consortium was established to ensure that all Americans have access to frictionless and reliable EV charging.
: The national laboratories will leverage data and insights from consortium participants to create key performance indicators of the charging experience. The data will enable the labs to measure U.S. charging performance in order to identify and pursue the optimal public charging experience.: This effort will help understand root causes and efficient solutions to problems that prevent consumers from successfully charging.
Before the ChargeX Consortium officially kicked off this June, national laboratory staff also participated in an EV road trip in California. Members from each national laboratory took different routes, where they experienced charging experience pain points that the ChargeX Consortium is actively working to address.
“The ChargeX Consortium is focused on the customer experience,” Moriarty said. “People expect EV charging to be as easy as refueling at a gas station. Poor reliability and payment issues are amplified through social media platforms. The NREL team is working quickly to resolve these issues and ensure consumers are successful each time they plug in their vehicle at a public charger.”
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