It has been almost four years since the North West department of health was put under administration in 2018, but some healthcare users there say improvement in health services has been negligible.
According to Hunter, poor record-keeping remains a problem because they are still using a manual system which leads to a delay in payments, keeping track of financial transactions, and staff records. She says when the auditor-general comes to report, it sometimes takes longer than it should because their systems are not automated. She says a new system should be budgeted for and put in place.
The EFF member of the provincial legislature who serves on the health committee Kelebogile Kerileng, says even though the department is under administration, there are still, infrastructure challenges and security challenges at facilities across the province. According to Dr Oshupeng Maseng, a political science and international relations lecturer at the North West University, government underspending means that “government has failed its people”. “Under Section 100 there are still monies in the North West that were returned to National Treasury. When money is being returned, there is no clear indication of improvement. It simply means that government has failed in terms of service delivery.
“We have noted some improvement in terms of filling vacancies and fighting corruption within the department,” says Moepeng. “Some workers are still complaining that they are overworked because some funded posts [for nurses] in public hospitals are still not filled since the department was placed under administration.”
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