The North Platte 911 Center has implemented cutting-edge technology to improve emergency response capabilities. The new system allows first responders to receive real-time information, including text messages, images, and videos, from citizens seeking help. This technology also includes advanced translation services, enabling dispatchers to communicate in over 140 languages. These upgrades aim to expedite communication, improve situational awareness, and ultimately enhance the safety of both responders and the public.
In a significant upgrade to emergency response capabilities, the North Platte 911 Center has introduced new technology to provide first responders with real-time information as they head to calls.As communities increasingly seek help through various communication forms, the North Platte emergency services are adapting to meet those needs.The primary method for contacting emergency services has been through voice calls for many years.
This improvement is particularly vital in a diverse community where emergencies can involve individuals who may not speak English.“We recognized the need for a reliable translation method,” Reeves stated. “After exploring options, we found an AI-based solution that enhances our capabilities. This technology allows us to provide translation services without always needing a human translator, which has proven very effective.
EMERGENCIES COMMUNICATION TECHNOLOGY TRANSLATION SAFETY
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