The Top 15 Best Examples Of Phygital Customer Experiences
in the U.S. after the trend blossomed in Asia. During themed live streams, customers can see clothing in action and learn its features before purchasing directly from the stream and connecting with customers in the chat. Since 2020, Nordstrom has hosted more than 50 virtual events.creates a personalized, tech-driven store experience by giving each customer a personalized “magic wardrobe” fitting room.
at select restaurants. Customers scan their palms when they enter, and their handprint triggers their name and order history. Employees can greet them by name, and customers can see recommended items they might enjoy. When they leave, customers scan again for contactless payments.To help customers customize their cars and try new accessories, Toyota unveiled an augmented reality tool that recognizes a customer’s car through the camera and adds virtual accessories.
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