Restricting access to self-checkout lanes during some hours isn’t new, said Kelsey Bohl, Walmart spokeswoman.
Walmart has been promoting its mobile scan-and-go at the self-checkout since it started remodeling Dallas-Fort Worth stores in 2022. This photo was taken at the Walmart in Forney.Walmart hasn’t changed its self-checkout policies, but the internet just noticed that store managers have some flexibility to manage those lanes during the day.
There’s been a flare-up of postings on social media such as Tik Tok saying that Walmart is now charging $98 a year to use the self-checkout. That’s what the retailer charges for its Walmart+ online subscription delivery service.Anytime, a sign can go up — at the store manager’s discretion — saying the self-checkout lanes are reserved for Walmart’s Spark delivery service drivers and Walmart+ customers using Scan and Go, said Kelsey Bohl, Walmart spokeswoman.
The internet is blaming thieves for the inconvenience to honest customers who prefer self-checkout. Some posts show shoppers covering barcodes when scanning with a cheaper item and other ways to steal. Still, Walmart said it’s been restricting access to self-checkouts all along.Stores adjust staffing during the day. A store might start or end the day with staffed checkouts, Bohl said. Select self-checkout lanes will stay open for the Walmart + and Spark drivers.
Dollar Tree Inc. plans to close about 1,000 stores in a bid to improve profitability as the discount retailer battles a spate of litigation and other headwinds., Staff writer. Maria Halkias has covered the retail scene for The Dallas Morning News since 1993. She has chronicled the stark changes in grocery, malls, e-commerce, major bankruptcies and local retail entrepreneurs.
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