Newlyweds say they had to cancel honeymoon after travel chaos caused airport delays, missed flights
Business Insider USSummer travel chaos has led to long queues at airports. Thomas Banneyer/picture alliance via Getty ImagesAfter airport delays lead to expensive rebookings, the couple said they decided to cancel the trip.www.BusinessInsider.co.zaA newlywed couple claims they were forced to cancel their honeymoon after delays and missed flights ruined their plans.
After being told by Kiwi.com that they were not eligible for a refund, the couple rebooked a flight the next day and spent the night on the airport floor. They say the travel agency still refused to offer them a refund so they decided to return to the UK. On the trip back, the couple said their luggage, containing Elliot's wedding dress, was lost when travelling from Vienna to Frankfurt.
The newlyweds and Kiwi.com say the couple has now been compensated £1,235 for the extra flights they purchased. They have also been granted around £1,000 worth of Kiwi.com vouchers.
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