New York City's 911 system is set to get a major upgrade that officials say will let people send texts and videos. elijahwestbrook reports:
The city recently announced its new system, called Next Generation 911 or"NG 911," will allow people to do things like send texts and videos. It's to help first responders understand the emergency before getting to the caller, according to the Office of Technology and Innovation, commonly referred to as"OTI."
"I heard three to four shots on the phone with him, and after that it was a pause," she told Westbrook."I ran up close, only to see my brother on the floor trembling, shaking." OTI's Chief Technology Officer Matthew Fraser says the rollout of the new program is unlike anything the city has seen. His office is partnering with police and the fire department.
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