For trips within the U.S., if your flight is canceled for any reason, the airline is required by federal regulation to provide a full refund.
by Herb Weisbaum, contributing editor, Checkbook.orgAlaska Airlines aircraft sit in the airline's hangar at Seattle-Tacoma International Airport Wednesday, Jan. 10, 2024, in SeaTac, Wash.
“Passengers deserve to get their money back when an airline owes them—without headaches or haggling,” said Secretary of Transportation Pete Buttigieg. “Our new rule sets a new standard to require airlines to promptly provide cash refunds to their passengers.” This free-for-all made it difficult for passengers to know what to expect and how to assert their refund rights. Some airlines, DOT said, were “revising and applying less consumer-friendly refund policies during spikes in flight cancellations and changes.”Canceled or significantly changed flights.
Airlines can offer other enticements, such as miles or travel vouchers, but you don’t have to accept that. You are entitled to get your money back. tracks these voluntary commitments, which could change at any time. Here are a few highlights of what the airlines have promised to do when a delay or cancellation is their fault:Some will try to rebook stranded passengers with partner airlines at no additional cost.
Airlines Delays DOT Cancellations Passengers Rule Refund Rights
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